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DELIVERY INFORMATION

What is the estimated delivery time?

 

Home delivery team will deliver the product to your home at the given location provided by you while doing registration to our site. For home delivery related inquiry you may contact at our 24/7 hotline +8801920-242424.

 

Please read below for an explanation of delivery estimates:

 

Normal Delivery: If your shipping address is within Dhaka city, products will be delivered by maximum 2 business days. If it is outside Dhaka then it will take 2-4 business days.

 

Note:

       # Any order placed after 6 pm will be considered as order of next business day, not as same day.

       # Business Day: Saturday to Thursday except public holidays.

       # Global delivery:

 

If you are purchasing any product from outside of Bangladesh, we will ship your product by DHL/ FedEx on the given location in registration form.

 

Payment information:

 

How do I make a payment for a purchase?

NOKRO offers multiple methods to make payments for your order: Credit Cards & Debit Cards, bKash, DBBL & Brack Bank Account, Cash-on-Delivery (COD).

 

What type of cards do you except?

Any valid Visa, MasterCard and Electronic credit card from any bank will work. The card does not even need to come from the Bangladesh. Any valid MasterCard, Visa logo and Electronic card from any country can be processed.

 

Is it safe to use my Credit/Debit card?

Yes, shopping at NOKRO  is 100% safe. All Credit card and Debit card payments on NOKRO are processed through secure and trusted payment gateways. NOKRO and the  trusted payment gateway partners use secure encryption technology to protect your card information at all times.

 

Are there any hidden charges when I make a purchase?

There are absolutely no hidden charges when you make a purchase with NOKRO except the delivery charge. The prices listed for all items are final and all-inclusive. The prices you see on our product pages are exactly what you pay for the item.

 

What is Cash on Delivery (COD)?

If you do not prefer to make an online payment; you can take the Cash-on-Delivery (COD) payment method. With COD you can pay us in cash at the time of actual delivery of product at your doorstep.